Starbucks CEO says the company will start training workers on ‘unconscious bias’


Starbucks CEO Kevin Johnson announced Monday that the company will add training for managers on “unconscious bias,” following the arrest of two black men at a store in Philadelphia.

Last Thursday, police were called by an employee, who said the men were trespassing. Officials have said the officers were told the men asked to use the restroom, but were told they couldn’t because they hadn’t purchased anything, and then refused to leave. Video of the incident shows police speaking to the men and finally handcuffing them as customers say they didn’t do anything wrong. A man, identified as real estate developer Andrew Yaffe, then walks up and says the men were waiting for him, but officers respond that the men were not complying and were under arrest for trespassing.

“Why would they be asked to leave?” Yaffe said. “Does anybody else think this is ridiculous? It’s absolute discrimination.” The men were released after the district attorney’s office said there was not enough evidence showing a crime had been committed. Johnson called the entire incident “reprehensible,” and said he wants to meet with the men soon to personally apologize. “I’d like to have a dialogue with them and the opportunity to listen to them with compassion and empathy through the experience they went through,” he added.

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Source:: The Week – Business

      

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